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ADN-TI — Solutions sur mesure

Managed IT services

Your outsourced IT department — proactive and predictable.

Entrust your entire IT environment to a team that treats it like its own. We monitor, maintain and secure your infrastructure continuously, and your employees get help fast, in French or English. You know exactly what your IT costs — and what it delivers.

What's included

Unlimited service desk (phone, email, portal)
24/7 proactive monitoring of endpoints, servers and network
Automated patch and update management
Asset and lifecycle management with Microsoft Intune
Managed antivirus and verified backups
Quarterly reviews and technology roadmap (vCIO)

How we work

  1. 1

    Initial audit

    Full inventory of your assets, risks and current pain points.

  2. 2

    Stabilization

    Patching, baseline security and documentation: we eliminate recurring issues.

  3. 3

    Ongoing management

    Monitoring, support and continuous improvement with clear metrics.

Frequently asked questions

What is the typical response time?

Critical requests are handled in under 15 minutes. Every priority level has a written SLA.

Do we have to replace our equipment?

No. We take over your environment as-is, then propose a gradual replacement plan aligned with your budget.

Is the contract flexible?

Yes: monthly per-user billing that adjusts as your team grows or shrinks.

Ready when you are

Ready to take control of your IT?

Book a free 30-minute discovery call. No commitment, no jargon.