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ADN-TI — Solutions sur mesure

Teams Phone

Replace your phone system with Teams — one tool for everything.

Is your phone system reaching end of life? Instead of replacing it with another PBX, move telephony into the tool your teams already use. Calls, queues, transcribed voicemail and local Québec numbers — on desktop, mobile or certified desk phones.

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What's included

Porting of your existing numbers with no interruption
Call queues, auto-attendant and business hours
Voicemail transcribed right into Teams and Outlook
Certified devices (handsets, headsets, meeting rooms)
9-1-1 emergency calling compliance in Canada
Team training and ongoing support

How we work

  1. 1

    Inventory

    Numbers, call flows, queues and current hardware needs.

  2. 2

    Cutover

    Teams Phone configuration, number porting and testing — the old system stays live until validated.

  3. 3

    Adoption

    Team training, queue tuning and license optimization.

Frequently asked questions

Can we keep our current numbers?

Yes — number porting (local and toll-free) is standard and happens without service interruption.

What equipment do we need?

Often none: a headset is enough. For reception or common areas, Teams-certified desk phones are available from Poly, Yealink and AudioCodes.

Ready when you are

Ready to take control of your IT?

Book a free 30-minute discovery call. No commitment, no jargon.

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